退信的原因

企业邮箱常见退信的原因及其解释1.status=bounced (host mx54.dns.com.cn[220.181.130.176]said: 550 Does not like recipi

企业邮箱常见退信的原因及其解释

1.status=bounced (host mx54.dns.com.cn[220.181.130.176]said: 550 Does not like recipient,your mail is rejected! (in reply to end of DA TA command)); sender non-delivery notification: F20F2DD80FC;removed

出错原因:对方某一台收件服务器当时正处在繁忙之中或者我们的服务器和对方链接并不是很顺畅

解决方法:有可能是暂时的情况,用别的地址测试一下,看看是否被退信,或者过一段时间再发送一下

2.status=bounced (host 192.168.21.20[192.168.21.20] said: 552 5.2.2 Over quota (in reply to end of DATA command));

出错原因:对方邮箱空间已满

解决方法:对方清理邮箱重新发送

3.1)status=bounced(hostmx3.qq.com[183.60.2.53]said:550Mailboxnotfound. (in reply to RCPT TO command)); sender non-delivery notification: 9CC7FDD8084; removed

3.2)status=bounced (host 163mx01.mxmail.netease.com[220.181.12.62] said: 550 User not found: (in reply to RCPT TO command)); sender non-delivery notification: 8FD7CA00013A; removed

出错原因:收件人地址不存在或者收件人地址写错

解决方法:核对地址后重新发送

4.status=deferred(hostmxzwg4.mxhichina.com[58.68.254.104]said:450MI:IPB (in reply to MAIL FROM command))

出错原因:450MI:IPB发信IP 被暂时禁止,请检查是否有用户发送病毒或者垃圾邮件。 解决方法:联系您的企业邮箱运营商

5.status=deferred(connecttoapllo-zm.com[60.191.124.236]:25:Connectiontimedout);from=<>, size=24500463, nrcpt=2 (queue active);

出错原因:与对方邮箱服务器连接超时

解决方法: 首先确认对方邮箱地址中的域名部分是否写错,如果没错,telnet 对方邮箱ip 的25端口是否连接,如果连接正常,那么基本上是暂时的网络问题。

6.1)status=bounced (host sohumx1.sohu.com[220.181.26.202] said: 553 5.7.3 CONTENT REJECT:10.10.71.82.2011062016.XXD6ywq8:dspam

check:5: (in reply to end of DATA command));

6.2)Recipient address rejected: User unknown in local recipient table

出错原因:1)内容被拒绝,可能是收件人对所接收的邮件进行了设置,内容中含有特定词汇等会被拒绝

2)收件人地址被拒绝

,

解决方法:核实对方是否对内容及账户进行了设置之后重新发送

7.Clienthostrejected: Access denied; from=<> to=<> proto=SMTP helo=

出错原因:客户端主机被拒绝

解决方法:看一下客户端接收邮件服务器设置是否正确,“我的服务器需要身份验证”是否打钩,测试一下发信25口是否已连接

8. status=bounced (host mx1.mail.cnb.yahoo.com[203.209.228.250] said: 554 delivery error: dd Sorry your message to cannot be delivered. This account has been disabled or discontinued [#102]. - mta1004.mail.cnb.yahoo.com (in reply to end of DATA command)); sender non-delivery notification: 1C580DD80B4; removed

出错原因:对方账号被停用或者不可用

解决方法:正常退信,换账号发送

9.status=bounced (message size 24864357 exceeds size limit 10240000 of server cluster4.us.messagelabs.com[98.126.139.202]); sender non-delivery notification: C6A3BDD8078; removed

出错原因:邮件过大,超出对方单封邮件接收范围(已解决)

解决方法:对方换账号,重新发送

10. status=bounced (host 163mx03.mxmail.netease.com[220.181.12.90] said: 552 Requested mail action aborted: exceeded mailsize limit (in reply to end of DATA command));

出错原因:发送的信件大小超过了网易邮箱允许接收的最大限制

解决方法:把附件压缩或者分次发送或者换其他邮箱接收

11. <>: host mail.messaging.microsoft.com[216.32.180.22] said:

550 5.7.1 Service unavailable; Client host [98.126.139.202] blocked using Blocklist 2, mail from IP banned; To request removal from this list please forward this message to . (in reply to RCPT TO command)

Reporting-MTA: dns; hw.upanshi.com

X-Postfix-Queue-ID: CC2D4681FD

X-Postfix-Sender: rfc822; order@ptm-biolab.com

Arrival-Date: Thu, 13 Oct 2011 19:48:18 -0700 (PDT)

Final-Recipient: rfc822; Eric.Goetzman@chp.edu

Original-Recipient: rfc822;Eric.Goetzman@chp.edu

退信原因:ip 被列入黑名单

解决方法:根据退信提示解封ip

12.

,

出错原因:接收方将这封邮件判断为垃圾邮件

解决方法:在接收方添加该域名或者该账号白名单

常见邮箱退信的原因及其解释

1、yahoo 邮箱

错误描述:554 delivery error:This user doesn't have a yahoo.com.cn(或者yahoo.cn ) account 错误说明:没有此帐号

解决办法:正常退信,删除不发

错误描述:554 delivery error:This account has been disabled

错误说明:对方帐号被冻结或者停用

解决办法:正常退信,删除不发

2、hotmail 邮箱

错误描述:550 Requested action not taken: mailbox unavailable

错误说明:对方帐号被冻结或者停用

解决办法:正常退信,删除不发

错误描述:553 mailbox not found

错误说明:没有此帐号或对方帐号已经被删除

解决办法:正常退信,删除不发

3、126/163邮箱

错误描述:550 Invalid User

,

错误说明:没有此帐号

解决办法:正常退信,删除不发

4、email.com

错误描述:550 Account Deactivated

错误说明:帐号被停用

解决办法:正常退信,删除不发

5、sina.com.cn

错误描述:552 5.2.2 Recipient address rejected: Quota exceeded or service disabled

错误说明:对方邮箱超出容量,或者其他原因邮箱停止服务

解决办法:过段日子重发即可

6、tom.com

错误描述:553 this mail is blocked by kbas system

错误说明:被Knowledge based Antispam Gateway(中文全称为“海量垃圾邮件分析及处理系统”,简称“KBAS”)反垃圾邮件网关(深圳市汉启网络科技有限公司) 拒绝

解决办法:检查邮件主题和内容,屏蔽敏感的关键字,该防垃圾邮件网关公司主页:

7、其他企业邮箱或未知邮件服务商

错误描述:550 5.1.1 Recipient address rejected: User unknown in local recipient table/virtual mailbox table

错误说明:对方帐号设置了黑白名单,拒收未知邮件

解决办法:正常退信,删除不发

错误描述:553 This target address is not our MX service client.

错误说明:对方邮件服务器设置了接收邮件服务器白名单,只允许接收在此范围内的域名或IP 地址

解决办法:用对方可接收的SMTP 发送该类邮件

错误描述:554 this mail is rejected by antispam system

错误说明:被wMail AntiSpam System反垃圾邮件网关(北京阿卡信息技术有限公司) 拒绝 解决办法:检查邮件主题和内容,屏蔽敏感的关键字,该防垃圾邮件网关公司主页:

错误描述:550 mailbox unavailable. /the mailbox has disabled. /User status is locked. 错误说明:邮箱不存在, 没有此帐号或对方帐号已经被删除, 或者帐号被冻结

解决办法:正常退信,删除不发

错误描述:DNS lookup failed./Host not found.

错误说明:对方域名错误

解决办法:正常退信,删除不发

,

错误描述:550 Invalid recipient/Recipient address rejected: unknow user

错误说明:没有此帐号

解决办法:正常退信,删除不发

错误描述:552 mail size or count over quota./MailBox full./552 Channel size limit exceeded. 错误说明:对方邮箱超出容量,或者邮件数超出限制

解决办法:过段日子重发即可

错误描述:550 Access deny reply to remote

错误说明:不允许邮件转发

解决办法:正常退信,删除不发

错误描述:550-5.1.1 This Gmail user does not exist. Please try double-checking550-5.1.1 the recipient's email address for typos

错误说明:帐号不存在

解决办法:正常退信,删除不发

防垃圾网关:

AntiSpam System:21cn.com;chinacsb.cn

KBAS:tom.com

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